Deskwoot launches
The first version of Deskwoot ships with the multi-channel inbox, help center, and AI Copilot.
Why we're building this
Modern support teams were stuck choosing between cheap one-channel tools and expensive enterprise suites that took weeks to set up.
What it does
We launched Deskwoot with a unified inbox covering email and live chat, an integrated help center, and an AI Copilot priced flat instead of per-resolution.
March 2025 marked the public launch of Deskwoot. The mission was simple: take the most useful pieces of Zendesk, Intercom and Front, strip out the add-on tax, and ship them as one product at a price that doesn't punish growing teams.
The launch shipped with the unified inbox (email + live chat to start), a fully customizable help center with categories and articles, an AI Copilot that drafted replies grounded in conversation history, and the Training Hub for connecting custom knowledge sources.
Pricing was deliberately simple from day one: a flat per-agent fee, AI included, no separate Copilot or AI-resolution add-ons.