The best live chat plugin for WordPress sites in 2026
Looking for the best live chat plugin for WordPress? Deskwoot adds live chat to any WordPress site with one snippet and no plugin to maintain, plus a shared inbox and an AI agent. Free plan for 1 agent.
Overview
Picking the best live chat plugin for WordPress usually means choosing between Tidio, LiveChat, HubSpot, Olark and Tawk.to. Deskwoot gives support teams everything in one inbox: live chat, email, WhatsApp and an AI agent, at a low price per agent with every channel included.
There is no plugin to install and update. Copy the widget snippet from your live chat inbox in Deskwoot and paste it into your theme's footer, a header and footer scripts plugin, or your page builder's custom code area, and the chat is live. On the Startup plan and above, Cookieless Mode runs the chat without cookies.
If your visitors log in, the chat can recognize them by name and email, and Identity Verification (on every plan) proves it is really them, so agents know who they talk to. Running WooCommerce too? Connect it in Settings, Integrations and the customer's orders show next to the chat.
The loader script is about 6 KB gzipped and loads asynchronously, so it stays out of the way of your page speed. To show the chat only on some pages, add the snippet only there, or hide the bubble and open the chat from any button on your site. The chat runs in its own frame, so theme CSS does not clash with it.
Compared to Tidio (the most popular WordPress live chat plugin), Deskwoot offers similar widget customisation plus the AI agent, every channel in one inbox and a Free plan for 1 agent. Compared to HubSpot, Deskwoot avoids the lock in of a marketing CRM: it is a customer support tool, not a sales funnel tool.
What you get with the WordPress integration
Install with one snippet
Copy the snippet from your live chat inbox, paste it into your theme, and the chat is live.
Pre Chat Form
On the Startup plan and above, ask for name, email or other fields before the chat starts, or let Fynn collect them in the chat.
Signed in visitors
Logged in visitors are recognized by name and email, and Identity Verification proves it is really them, on every plan.
Cookieless Mode
From the Startup plan the widget can run without cookies.
WooCommerce orders
Connect WooCommerce in Settings → Integrations and customer orders show next to every chat.
Works with any theme
The chat runs in its own frame, so theme and page builder CSS do not clash with it.
Getting started
Connect WordPress in 4 steps.
- Create a live chat inbox in Deskwoot Settings → Inboxes.
- Copy the snippet from Widget Installation in the inbox settings.
- Paste it into your theme's footer or a header and footer scripts plugin.
- Done. The chat shows on every page that loads the snippet.
