Great customer support at a fair price
Deskwoot brings live chat, email, WhatsApp and 8 more channels into one shared inbox. Fynn, your AI agent, answers customers on its own, Copilot helps your team with the rest, and AI is included on every plan.
What's inside Deskwoot
AI
An AI agent that answers for you, and a copilot for your team
Channels
Every channel in one shared inbox
Price and privacy
Fair prices and EU hosting by default
An AI agent that answers for you, and a copilot for your team
Fynn answers your customers on his own, from your website, your help center and your store data, and hands the chat to your team with the reason when he should. Copilot drafts replies for your team and shows where every answer comes from.
Copilot drafts with sources
Answers in your customer's language
Resolves order status questions in seconds
Learns from every answer, at once
Try Fynn yourself
Pick an industry, tap a question or type your own. Fynn answers as the assistant of a sample business, the way he would for your customers.
“They are tackling a genuine problem in a market dominated by bloated, expensive platforms with often disappointing support. … the speed at which they can develop and deliver new features is remarkable. … The product already represents exceptional value for money, and the level of support we have received throughout our evaluation has been outstanding.”Ali Rees
Tabology
Every channel in one shared inbox
Live chat, email, WhatsApp, Telegram, LINE, SMS, X, Microsoft Teams, Discord, phone calls from 3CX and your own apps through the REST API all land in one inbox. Assign conversations, mention a teammate, leave a private note and see each customer's full history.
Reports from day one
A help center customers actually use
Plugged into your shop and your tools
“We route billions of AI tokens, so we're picky about AI quality. Deskwoot's bot runs on Anthropic and actually drafts replies our team sends with one click. With the API and MCP we wired it into our stack in an afternoon.”Engineering, UnoRouter
“We handle our users' trading data, so EU hosting and “your AI never trains on our data” aren't nice-to-haves, they're mandatory. Deskwoot had both from day one, DPA included. That it's also cheaper than the big US tools made it the easiest software call of the year.”Customer Operations, Trade Reclaim
Fair prices and EU hosting by default
AI is included on every plan, and paid plans start at $3.20 per agent per month. Your data is hosted in the EU, and a signed DPA is one click away.
Live in 1 working day
Faster in 30 days, or money back
Compliance before you pay
“Their support has been nothing but helpful. My favorite thing about Deskwoot is that they are willing to add new features at no cost if that helps the whole software; they will add them overnight, with no charges needed. This customization and reliability are amazing.”Next Level Funded
Everything for your team in one place
Turn a chat into a ticket for the right team
One update for every customer with the same problem
An AI agent that answers customers and learns from you
Reply drafts from your own knowledge, with sources
Live chat, email, WhatsApp and 8 more channels
A multilingual help center on your own domain
Shopify, Stripe, WooCommerce, Zapier and more
Response times, resolution times and CSAT at a glance
The whole inbox on your phone
Connect AI agents and your own apps
FAQs
The short answers are here. For anything else, ask Fynn below.
What is customer support software?
Customer support software is the operational platform that lets a support team receive, route, and resolve customer questions across channels like email, live chat, WhatsApp, and social media. Modern customer support software bundles a shared inbox, ticketing system, automation rules, AI chatbot, and a knowledge base so agents can respond consistently and fast.
What is an AI customer support platform?
An AI customer support platform uses AI to resolve common customer questions automatically (via an AI Bot) and to accelerate human agents (via an AI Copilot). The best AI customer support platforms ground replies in your knowledge base, protect against prompt injection, and price AI at a flat rate per conversation rather than per resolution.
How much does Deskwoot cost?
Deskwoot starts with a free plan for one agent. Billed annually, Startup costs $3.20 per agent per month, Business $6.40 and Enterprise $9.60. Billed monthly: $4, $8 and $12. AI chatbot conversations cost $0.03 to $0.07 each. No add-ons, no fees per resolution, no surprises.
Is Deskwoot a real alternative to Zendesk or Intercom?
Yes. Deskwoot covers the same core features as Zendesk and Intercom: an omnichannel inbox, an AI bot, an AI copilot, a knowledge base, automation, SLA policies and integrations, at a fraction of their price. You can import your conversations, contacts and canned responses from either platform in one click.
How long does setup take?
Right after signup, a guided setup takes you through it step by step: pick your kind of business, let Fynn read your website, check his answers and try him out in your real chat, then connect the channels you use, like email, your store, WhatsApp and the chat on your website. You can skip any step and continue later. No implementation consultant, no training required for a standard setup. Migration from another platform runs in the background while your team keeps working.
