The AI customer support platform
built for Indian businesses
Unified inbox, WhatsApp Business, live chat, knowledge base, and AI Copilot in one plan. Set up in 5 minutes. Free forever plan.
एकीकृत इनबॉक्स, व्हाट्सएप बिज़नेस, लाइव चैट और AI कोपायलट, एक ही प्लान में। 5 मिनट में सेटअप।
No credit card required. Free forever plan. Cancel anytime.
Modern customer support for growing Indian businesses
Deskwoot is a complete customer support platform built for Indian businesses that want to deliver great service without complexity. Centralize WhatsApp Business, email, live chat, and social media in one unified inbox. Use AI to answer common questions automatically. Build a knowledge base that helps customers find answers on their own.
Unlike Zendesk and Freshdesk, Deskwoot bundles every feature into one simple plan. No per-agent pricing. No charges per bot conversation. No extra fees per channel. Ideal for Indian startups, ecommerce brands on Shopify and WooCommerce, SaaS companies, and agencies that need scalable support software with transparent pricing.
डेस्कवूट भारतीय व्यवसायों के लिए एक संपूर्ण ग्राहक सहायता प्लेटफ़ॉर्म है। व्हाट्सएप, ईमेल, लाइव चैट और सोशल मीडिया को एक एकीकृत इनबॉक्स में लाएं। AI की मदद से सामान्य सवालों का स्वचालित उत्तर दें।
Everything your support team needs
Eight channels, trainable AI, automation, and analytics in a single platform.
Unified inbox
WhatsApp Business, email, live chat, Telegram, SMS, API, Line, and WebSocket. Every message in one place with read receipts and full conversation history.
AI Copilot
Suggests replies, summarizes long conversations, and helps agents respond faster. Trained on your own help articles and past conversations.
SEO knowledge base
Public articles that rank on Google. Branded customer portals per client. AI-powered search to find answers instantly.
No-code automation
Assignment rules, auto-tagging, canned responses, and escalation workflows. Configure without developers.
Embedded live chat
Customizable widget with auto-responses, pre-chat forms, and CRM integration. Fast-loading and mobile-friendly.
Analytics and reporting
Response time, CSAT, channel volume, agent performance. Export data and integrate with Google Data Studio or Metabase.
Simple pricing, no surprises
One plan with everything included. No per-agent fees. No per-channel charges. Start free, upgrade when you grow.
Free
₹0
forever
Up to 2 agents, 500 conversations/month, all channels
Pro
₹2,499
per month
Unlimited agents and conversations, AI Copilot, automation
Enterprise
Custom
volume pricing
SSO, dedicated SLA, onboarding and data migration included
Frequently asked questions
Does Deskwoot work for Indian businesses?
Yes. The platform is used by Indian startups, Shopify and WooCommerce stores, SaaS companies, and support agencies. We offer native WhatsApp Business API integration, INR billing via Stripe, and SMS channels compatible with Indian telecom providers.
Can I integrate with WhatsApp Business API?
Yes. We connect to the official WhatsApp Business API through Cloud API. Conversations land directly in your Deskwoot unified inbox alongside email, live chat, and other channels. No middleware required.
How does Deskwoot AI work?
Our AI is trained on your own knowledge base articles and past conversations. It suggests replies for agents, summarizes long threads, and can answer simple questions automatically. You stay in full control of when AI responds independently.
How is Deskwoot different from Freshdesk?
Freshdesk charges per agent and locks AI features behind expensive tiers. Deskwoot has one plan with everything included: all channels, AI Copilot, automation, knowledge base, and analytics. Our pricing is transparent and setup takes 5 minutes, not weeks.
Is there a free plan?
Yes. The Free plan includes up to 2 agents, 500 conversations per month, and all 8 channels. No credit card required. No time limit. Perfect for testing before you scale.
क्या डेस्कवूट हिंदी में उपलब्ध है?
हां। एजेंट इंटरफ़ेस में हिंदी समर्थन उपलब्ध है। आप अपने ग्राहकों को किसी भी भाषा में जवाब दे सकते हैं, और AI आपकी पसंद की भाषा में सुझाव देता है।