IntegrationBeta

Fynn books tables in Tabology, right in the chat

Connect Tabology, and Fynn offers your guests free tables in the conversation and books the one they pick, straight into your Tabology bookings. Table reservations are in beta and come with every paid plan.

Free for 7 days, for up to 30 people on your team. No credit card.

What you get

What you get with the Tabology integration

Free tables in the chat

Fynn offers only the times your Tabology booking widget offers for the party, with your booking times and free tables applied.

Booked into Tabology

The booking goes into Tabology under the guest's name, for 2 hours, with seating wishes or the occasion in its notes.

Checked again before booking

Right before Fynn books, Deskwoot checks the time with Tabology again, in case the table was taken in the meantime.

Changes reach the conversation

When you confirm or decline a request in Tabology, or cancel a confirmed booking, Deskwoot picks it up and the guest hears it in the conversation.

How to connect

Ready in 4 steps

Ask Tabology for an API client for Deskwoot. Tabology sets it up for your venue and sends you a client ID and a client secret.
Pick a back office user who may manage bookings, or create one for Deskwoot. Fynn books with its email and password.
In Deskwoot, open Settings → Integrations and click the Tabology card. Under Restaurant system, click Connect Tabology, enter the back office address, the client ID and secret and the back office email and password, pick your venue's time zone and click Connect.
Switch on your venue, give it the name guests see and click Save restaurants. Then turn on Fynn offers free times and click Save booking rules.

Read the setup guide

Summary

Tabology in detail

Guests ask for a table on WhatsApp, in your website chat or by email, often while your team is busy with service. Fynn asks for the number of guests, the day and time and the name to book under. Then he offers only the times your Tabology booking widget offers for that party, with your booking times and free tables already applied.

Seating wishes and the occasion go into the notes of the booking. Fynn never asks about allergies or health and passes on only what the guest tells him. Right before he books, Deskwoot checks the time with Tabology again, and every table is booked for 2 hours. Tabology sends the guest its own booking email.

You choose who decides new bookings: your team confirms each one with 1 tap, or Fynn books on his own after the guest's yes. With auto confirm on in Tabology, a booking is confirmed at once. Without it, the booking is a request that you confirm in Tabology. Deskwoot checks your Tabology bookings for changes itself: a request you confirm or decline reaches the conversation within about 5 minutes, a cancellation of a confirmed booking within about an hour, and the guest hears it there.

Tabology is a UK EPOS and booking system for pubs, bars and restaurants. To connect, you ask Tabology for an API client for Deskwoot, and Tabology sends you a client ID and a client secret. In Deskwoot you enter your back office address, that client, the email and password of a back office user and your venue's time zone, then switch on your venue and give it the name guests know it by. If you disconnect later, your bookings stay in Tabology.

Table reservations through Tabology are in beta. You can connect Tabology on every plan, and Fynn books tables on every paid plan, the 7 day trial included. If something does not work the way you expect, write to hello@deskwoot.com.

QUESTIONS

FAQs

Can guests book a table in Tabology through WhatsApp or the website chat?

Yes, in beta, on every paid plan. Connect Tabology, and Fynn offers free tables on every channel he answers and books the one the guest picks. Your team confirms with 1 tap, or Fynn books on his own.

Does Fynn book a table without asking the guest?

No. He offers only times Tabology shows as free and always gets the guest's yes first. Whether your team confirms after that is your choice.

What do I need from Tabology?

An API client for Deskwoot, which Tabology sets up for your venue on request, with its client ID and client secret. You also need your back office address and the email and password of a back office user.

Does it work with other restaurant systems?

Yes, Deskwoot also reserves tables in aleno. Without aleno or Tabology, Fynn sends your reservation link or passes the request to your team.

What does beta mean here?

Table reservations through Tabology work today, and details can still change. If something does not work the way you expect, write to hello@deskwoot.com.