Fynn books appointments into your Google Calendar

Someone who asks for an appointment in the chat would rather get a time than a link. Fynn reads when your Google calendars are busy and offers up to 3 free times in the conversation, on the channel the customer wrote on: website chat, email, WhatsApp, Telegram, LINE, SMS or X.

You pick the calendars customers can book, for example one per person or one per room, and the name Fynn uses for each, so a customer can ask for Anna by name. Fynn books into calendars the Google account owns, and other calendars it can see can block times as well, such as a private one or a shared team calendar. Deskwoot only asks when a calendar is busy and never reads the title, description, attendees or location of your events.

Appointment types set what customers can book and how long it takes, like a haircut of 45 minutes. Your bookable hours, the minimum notice, how many days ahead people can book and a buffer around busy times decide which times Fynn offers. He always gets the customer's yes before he books, and in live chat he asks for an email address first, because every message about the appointment also goes out by email.

You decide who has the last word, separately for new bookings, cancellations and moves. By default Fynn holds the time and your team confirms it with 1 tap on the card in the conversation. You can also let Fynn book, cancel or move on his own after the customer's yes, and he lets your team know. Each booked appointment becomes a private event without attendees in the calendar it was booked into, with the customer's contact details and a link to the conversation.

You can connect Google Calendar on every plan, the Free plan included. Fynn offers and books times on every paid plan, and the 7 day trial includes that too. It works with personal Google accounts and with Google Workspace accounts. If a Google Workspace administrator blocked Deskwoot for your organization, Deskwoot says so, and once your administrator allows Deskwoot, you connect again.