Integration
Immowelt, Kleinanzeigen, mobile.de and other portals send you an email for each inquiry. Deskwoot turns it into a conversation with the person who asked, shows the listing next to it and sends your reply the way the portal expects.
Free for 7 days, for up to 30 people on your team. No credit card.
Immowelt
Kleinanzeigen
Homegate
ImmoScout24.ch
Flatfox
Comparis
NewhomeKleinanzeigen
mobile.de
AutoScout24
Homegate sends you a mail for Laura’s request
What you get
Your team answers a portal inquiry like any other conversation, with everything from the portal's mail right next to it.
New request: 3.5 room flat with balconyHello, is the flat still free? I could come by on Saturday morning.
Laura Meier · via Homegate · Show original mail
Name, email and phone come from the portal's mail. The message shows only what the person wrote.
The Details tab shows the listing or car, its number at the portal, the price and what the person asked for.
Is the flat still free?
Monday · via Kleinanzeigen
Could I also bring my partner on Saturday?
Tuesday · via Kleinanzeigen
When the person writes again through Kleinanzeigen, or answers your email, it lands in the same conversation.
FynnAI agent
Thanks, Laura! I passed your wish for a viewing on Saturday to our team. They will confirm a time with you.
On paid plans Fynn answers with the listing and the price in mind. He never asks again for a phone number the person gave.
Replies
You answer as in any conversation, and Deskwoot sends the reply the way that reaches the person.
Some portals, like Kleinanzeigen, give each inquiry its own reply address. Your reply goes there, the portal passes it on, and the person's own address stays hidden.
Otherwise your reply goes to the email address the person gave. Once they write from their own address, replies go there.
ReplyPrivate Note
This person left no email address. Call them or answer on Immowelt.
Reply to Jonas
When the person left only a phone number, the reply area says so. Your team calls them or answers on the portal.
Reply from the email address you use at the portal, so the portal accepts your replies.
How to connect
Integrations Portal inquiries
Your portal address
Portals send inquiries to this address. Deskwoot reads them and starts a conversation for each person who asks.
Property portals
HomegateReceivingHow to set it up ImmoweltReceivingHow to set it up FlatfoxNo inquiry yetHow to set it up What counts as a portal mail
Deskwoot checks that a mail really comes from the portal, for example by the portal's DKIM signature, before it treats it as an inquiry. A mail that only looks like one stays a normal mail.
Deskwoot reads the inquiry mails your portals already send, and the XML files mobile.de and Immowelt attach. It uses no portal API and needs none of your portal passwords.
The message shows only the person's own words. Show original mail opens the portal's mail as it arrived, without loading its images.
Plans
| HackerFree | Startup$3.20 | Business$6.40 | Enterprise$9.60 | |
|---|---|---|---|---|
| Portal inquiries as conversations, with the listing in Details | Included | Included | Included | Included |
| Your portal address, which does not count toward your inboxes | Included | Included | Included | Included |
| Fynn answers portal inquiries | Not included | Included | Included | Included |
The 7 day trial includes Fynn. Prices per person on your team a month, billed annually. See all plans and prices
QUESTIONS
Immowelt, Kleinanzeigen for property and cars, mobile.de, AutoScout24, Homegate, ImmoScout24.ch, Flatfox, Comparis and Newhome. ImmoScout24 in Germany is not supported.
No. Deskwoot reads the inquiry mails the portals send, so it needs no login at the portal and uses no portal API.
Where the portal expects them. Some portals, like Kleinanzeigen, give each inquiry its own reply address, so your reply goes through the portal. Otherwise it goes to the email address the person gave. Reply from the address you use at the portal, so the portal accepts your replies.
Then no email reaches them. The reply area says so, Fynn does not answer, and your team calls the person or answers on the portal. The number is in the Details tab.
Then Deskwoot could not check that the mails really come from the portal, so it keeps them as normal mails. Some mailboxes change mails when they pass them on. Enter your portal address at the portal instead. If you forward from a mailbox that is not a team member's, add it as a trusted forwarder in the inbox settings.
Yes, on every paid plan and in the 7 day trial, in every inbox where he answers as a Support Bot. He knows the portal, the listing and the price the inquiry showed, and never calls that price current. He never asks for an email address the reply already reaches, or again for a phone number the person gave. With Propstack or Justimmo connected, a property inquiry that names your own reference is linked to that listing, so Fynn and your team see its current data. What your listings and your knowledge base don't say, he hands to your team.
Nothing extra. It works on every plan, the free Hacker plan included, and your portal address does not count toward the inboxes of your plan.
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