Great customer support shouldn't cost enterprise money.
All your channels in one inbox, AI on every plan, EU-hosted. Set up in 5 minutes, from $3.20 per agent. The modern alternative to Zendesk and Intercom.
Free plan · No credit card · EU-hosted · Cancel anytime
Built for EU compliance
Privacy isn't a checkbox.It's the default.
GDPR-native from day 1. EU hosting on every plan. The paperwork is signed before procurement asks.
EU hosting
Every plan
DPA delivery
Instant PDF
Encryption
TLS 1.2+ / AES-256
AI training
Never on your data
Enterprise support, without the enterprise price
The big tools make you pay extra just to switch the AI on. Deskwoot includes the AI bot and Copilot, hosted in the EU, for a fraction.
Competitor AI add-on pricing as listed on their public plans. Deskwoot includes AI on every paid plan.
Real teams, real reviews
Loved by teams that care about price and privacy
From a crypto fintech to a German web agency to a startup in the UAE, here is what teams say after switching to Deskwoot.
“We handle our users' trading data, so EU hosting and “your AI never trains on our data” aren't nice-to-haves, they're mandatory. Deskwoot had both from day one, DPA included. That it's also cheaper than the big US tools made it the easiest software call of the year.”
Customer Operations, Trade Reclaim“We route billions of AI tokens, so we're picky about AI quality. Deskwoot's bot runs on Anthropic and actually drafts replies our team sends with one click. With the API and MCP we wired it into our stack in an afternoon.”
Engineering, UnoRouter“Actually pretty good, and cheap. That's why we chose them. Very good for startups, and they have a very good AI bot, they use Anthropic for that. So the quality overall is 10/10.”
“As a small agency we don't need enterprise software at 60 dollars a seat. Deskwoot puts mail, chat and inquiries in one inbox, GDPR-compliant, at a price that doesn't hurt. Set up in an afternoon.”
Pixelboot, web agency“I've been on Deskwoot for a few weeks and I'm really happy. All channels (mail, chat, WhatsApp) in one inbox, and the AI suggestions genuinely save time. The price is great, much cheaper than the competition, and every feature I need is there. What surprised me most is the support: you ask and get an answer in minutes, any time of day.”
EU-hosted, GDPR-native, AI on every plan. Trusted by teams across the EU, UK and beyond.
Switch in one click, risk-free
Import from Zendesk, Intercom, Freshdesk or Crisp in one click. The price is low, the risk is ours.
Live in 1 working day
Import your conversations, contacts and canned responses from Zendesk, Intercom, Freshdesk or Crisp in one click. No migration project.
Faster in 30 days, or money back
Not answering faster within 30 days? Full refund, and you keep your imported data.
Compliance before you pay
Signed DPA and EU hosting before a cent changes hands. Procurement says no, you owe nothing.
Built to connect with everything
15 channels and integrations, all flowing into a single inbox. Customers reach you wherever they are, your team works in one place.
Draft replies in one click, send in seconds
Your team gets an AI-suggested reply for every ticket. Personal, on-brand, ready to send. Stop typing the same answer for the hundredth time.
- Tone-matched to your brand voice
- Trained on your help center and past replies
- One-click insert, edit before send
- Powered by Anthropic Claude
Developer API, webhooks, and MCP
Integrate with anything using our REST API with bearer token authentication, get real-time event notifications via HMAC-signed webhooks, or hand your AI agent a scoped MCP connection. Build the exact workflows your team needs.
- API tokens with key management dashboard
- HMAC-SHA256 signed webhook payloads
- Subscribe to specific event types
- Slack notifications built in
- MCP server for AI agents (OpenClaw, Claude, and more)
Your AI copilot that knows every customer. Included in every plan.
Deskwoot's AI assistant reads the full conversation history, understands the customer's context, and suggests perfect replies in seconds. It's like having a senior support agent on every ticket.
Smart Reply Suggestions
One click to generate context-aware replies based on conversation history and customer data.
Draft Improvement
Write a rough reply and let AI polish it into a professional, empathetic response.
Conversation Summaries
Instantly catch up on long threads with AI-generated summaries of key issues and actions.
Full Customer Context
AI sees the customer profile, past conversations, labels, and custom attributes to personalize every response.
AI-Powered Live Chat Bot
An intelligent AI chatbot that handles customer inquiries on your live chat and hands off to your support team when needed. Use Deskwoot's managed AI out of the box, or connect your own OpenAI or Anthropic key so prompts and customer data never pass through our pipeline.
"I've been waiting 3 days for my refund. Order #4829. This is really frustrating."
Hi Raj, I completely understand your frustration and I sincerely apologize for the delay. I've looked into order #4829 and can confirm your refund of $89.99 was processed yesterday. It typically takes 3-5 business days to appear in your account. You should see it by Friday at the latest. Would you like me to send you the refund confirmation email?
Deskwoot for iPhone.
Push alerts the moment a message lands, one-tap AI replies, smart inbox triage. Free with every plan.
Never miss a customer again.
Push alerts when a visitor opens chat. Reply from your pocket before they bounce.
On the road? You'll know.
Push alerts the moment your bot escalates - even when you're not at your desk.
AI replies in one tap.
Connect Shopify, Woo and Stripe. Claude drafts the reply.
Never miss a customer again.
Push alerts when a visitor opens chat. Reply from your pocket before they bounce.
On the road? You'll know.
Push alerts the moment your bot escalates - even when you're not at your desk.
AI replies in one tap.
Connect Shopify, Woo and Stripe. Claude drafts the reply.
AI that costs 10x less
Same models, same quality, different pricing. While Intercom charges $0.99 per Fin outcome and Freshdesk charges $0.49 per Freddy session, Deskwoot starts at $0.03 per conversation and ships Copilot in every plan.
Per AI conversation
USD
Monthly cost at 10,000 AI conversations
Plus per-seat AI Copilot fees on every competitor.
Save up to
$14,700
per month
Everything included. No marketplace plugins, no per-feature pricing.
AI bots, automation, analytics, and a self-service help center ship out of the box. No extra billing, no add-ons to unlock.
AI-Powered Support
AI chatbots with your own API key, no-code flow builder, and a training hub that learns from your website, help center, and documents.
Multi-Channel Inbox
Email, live chat, WhatsApp, Telegram, X, LINE, SMS, API - eight channels, one dashboard.
Live Translation
Automatically translate incoming and outgoing messages in real-time. Support customers in 29+ languages without hiring multilingual agents.
Integrations Ecosystem
Connect Shopify, Stripe, Zapier, WooCommerce, and WordPress. View orders, process refunds, and check shipping status directly from the conversation.
Smart Automation
Automation rules, chat triggers, proactive messages, and SLA policies. Let the system handle the repetitive stuff.
Privacy & Security
Prompt injection protection for AI bots, cookieless chat mode for EU compliance, email spam filters, custom roles with granular permissions, and two-factor authentication.
Deliver smooth self-service experiences with our Help Center
Help customers find answers fast with a flexible, easy-to-use knowledge base. Customize it to match your brand and give them a smooth 24/7 self-service experience.
Personalize content for every customer segment
Write personalized content to each segment of your customers. Whether you manage multiple brands, our portals create dedicated portals for each.
Improve content discovery with AI-powered search
Easily find content with our AI-powered search, built for natural, conversational queries. Deliver quick, relevant answers for a delightful customer experience.
How can we help you?
Set response & resolution targets with automatic violation alerts
Rules that auto-assign, label, and reply based on conversation events
Smart reply suggestions and conversation summaries powered by AI
Agent, team, CSAT, and conversation reports with CSV export
How Deskwoot compares to Zendesk and Intercom
A quick snapshot of customer support software pricing, AI costs, and channel coverage. See the full comparison on our compare page.
Frequently asked questions
Quick answers on customer support software, help desk software, live chat, and AI.
