Restaurant chatbot
Stop losing guests in the middle of service
Fynn answers every guest in seconds on WhatsApp, email and your website: hours, menu, allergens. It sends your reservation link and passes parties to you. You keep serving.
No credit card needed. Cancel anytime.
Sound familiar?
The phone rings during the rush
Plates in both hands, every table full. You can't pick up, and the caller doesn't try again.
Reply tomorrow, and the table stays empty
A guest asks about Saturday night. You see it after closing, and they have already booked somewhere else.
The same questions, all day long
Open on Sunday? Anything vegan? Where can I park? It's all on your website, and you still type it again.
The party of 20 nobody answered
Groups write by email, WhatsApp and your contact form. One never hears back, and that evening goes to someone else.
Ask Fynn what your guests ask
Tap a question or type your own. Fynn answers the way it would for your guests.
How Fynn helps
Opening hours, parking, payment, answered
Menu and allergens, straight from your menu
Your reservation link, in seconds
Voice messages and replies on the go
When Fynn does not know
Someone asks for a person, or your content has no answer? Fynn hands the conversation to your team. Its short note gives the issue, the customer's mood and a suggested next step. The free app for iPhone and Android sends a push notification.
New in Fynn, and what comes next
What businesses like yours can use today, and what is next on our list.
- Live now
Table reservations through aleno, in beta
Fynn offers free tables from aleno in the chat and reserves the one the guest picks. You confirm with 1 tap, or let Fynn reserve it. It comes with every paid plan, and more restaurant systems follow later.
- Coming soon
Instagram and Facebook Messenger
Fynn answers your DMs on Instagram and Messenger, in the same inbox as everything else.
- Planned
Phone calls
Connect your phone line and Fynn picks up, with a voice AI that knows your business.
- Planned
Reads photos
If you allow it, Fynn looks at the photos customers send and answers with what it sees.
What Fynn leaves to you
Fynn answers only from your own content. Whatever only you can decide stays with you, so nothing is ever promised in your name.
Tables and orders
Fynn never takes an order and explains how to order with you instead. He reserves a table only in aleno, at a time aleno shows as free, and by default you confirm each reservation with 1 tap. Without aleno, he sends your reservation link.Allergens
Fynn repeats only what your menu and allergen notes say and never guesses. It gives no health advice and doesn't replace the allergen information you must give guests.Parties and events
Fynn collects the date, the number of guests and the occasion and hands them to you. The menu, the offer and any deposit stay your call.
Your channels
Every message lands in one inbox, and Fynn answers on each channel you connect.
WhatsApp
Works through the WhatsApp Business Platform, not the free WhatsApp Business app. Meta bills its fees to you directly, with no markup from us. Fynn answers voice messages too.
Email
Forward your address to Deskwoot on any plan, and customers keep writing to it. From the Startup plan, connect your mailbox and reply from your own address.
Website chat
A small code on your website, with guides for WordPress and Shopify. No website? Share your chat's own link, for example in your email signature.
Up and running in a few steps
Deskwoot walks you through the setup step by step, with the questions and channels of your industry.
1. Fynn reads your website
Fynn reads the public pages of your website and writes a short summary of your business. You check it and choose how Fynn sounds.2. Check the answers
You go through the typical questions of your industry and fill the gaps your website leaves open.3. Try Fynn out
You ask Fynn the questions your customers ask and see how it answers before anyone else does.4. Connect your email
Customers keep writing to the address they know, and every email lands in your inbox.5. Connect WhatsApp
You connect your WhatsApp Business number, so WhatsApp messages land in your inbox and Fynn can answer them.6. Chat on your website
You add a small code to your website once, or share your chat link if you have no website.7. Invite your team
You invite the people who answer customers with you. Each person sets up their own login.
What it costs
Try everything free for 7 days, no credit card. One extra customer a month pays for it. After the trial, Fynn comes with the Startup plan at $3.20 per agent per month, billed annually. It includes 50 AI conversations a month for the whole workspace, and each further one costs $0.07.
Example: a business with 3 people pays $9.60 a month on Startup, billed annually.
Not ready yet? The free Hacker plan stays open to you, without Fynn.
Data protection
The app and its database run in EU data centers (Netherlands). You sign the data processing agreement under Art. 28 GDPR right in the dashboard. For Fynn's answers, conversations go to our AI provider Anthropic, which does not train its models on them. AssemblyAI transcribes WhatsApp and Telegram voice messages on its EU servers and does not train on them either. Some providers process data outside the EEA, for example to send email and push notifications. The DPA lists each one with its region.
Common questions
As respostas curtas estão aqui. Para qualquer outra coisa, pergunte ao Fynn abaixo.
Can Fynn book tables?
Yes, in beta, if you take reservations in aleno. Connect aleno, and Fynn offers free tables in the chat and reserves the one the guest picks. You confirm each reservation with 1 tap, or let Fynn reserve on his own. More restaurant systems follow later. Without aleno, Fynn sends your reservation link or passes the request to you.
Does Fynn answer Instagram and Facebook Messenger messages?
Not yet, but it's coming soon, in the same inbox as everything else. Until then, put your chat link in your Instagram profile. Guests tap it, and Fynn answers right away.
Can Fynn answer questions about allergens?
Yes, from what you wrote. Upload your menu as a PDF with selectable text, and Fynn names the matching dishes. If an allergen isn't covered, it doesn't guess: your team checks.
Can Fynn answer phone calls?
Not yet. Calls with a voice AI are planned, so Fynn can pick up during service too. Today it answers website chat, WhatsApp and email, plus voice messages on WhatsApp and Telegram.
What is the difference from the WhatsApp Business app?
The free WhatsApp Business app runs on one phone. Deskwoot uses the WhatsApp Business Platform: your team shares one inbox, and Fynn can reply. Deskwoot doesn't run the same number in the phone app at the same time.
I have no website. Does it still work?
Yes. Your chat has its own link you can share anywhere, for example in your social media profile. Fynn learns from documents like your menu and from answers you write yourself.
How much does a restaurant chatbot cost?
From $3.20 per agent per month, billed annually, on the Startup plan. It includes 50 AI conversations a month for your whole workspace, and each extra one costs $0.07. Try everything free for 7 days, no credit card needed.
Other industries
All industriesFurther reading
