AI for contractors and tradesmen
Stop losing jobs while you're up on a roof
Fynn answers every request on WhatsApp, email and your website in seconds. It collects the address, the job and the days that suit. You keep working.
No credit card needed. Cancel anytime.
Sound familiar?
On the roof when the phone buzzes
You can't reply with a drill in your hand. The customer doesn't wait.
The job goes to whoever replies first
Reply in the evening and they have already booked someone else. Every slow reply costs you money.
Half the details are missing
No address, no photo, no idea what's broken. Your evening goes on chasing the basics.
The same questions, every day
Do you cover my area? What does an hour cost? You answer them again and again instead of working.
Ask Fynn what your customers ask
Tap a question or type your own. Fynn answers the way it would for your customers.
How Fynn helps
Complete job requests, every time
Your services and area, answered
Emergencies reach you fast
Voice messages, photos, replies on the go
When Fynn does not know
Someone asks for a person, or your content has no answer? Fynn hands the conversation to your team. Its short note gives the issue, the customer's mood and a suggested next step. The free app for iPhone and Android sends a push notification.
Coming to Fynn
Next on our list for businesses like yours.
From chat to confirmed job, with 1 tap
Fynn turns every complete request into a service ticket. You confirm the date in the app, and the customer gets it by email.
- 1
Fynn takes the request
It asks what you told it to: the address, what is wrong, the days that suit and an email.
- 2
A ticket lands in your app
Every job sits in Deskwoot and in the app on your phone, complete.
- 3
You confirm with 1 tap
Check the date and tap confirm. Fynn already told the customer to expect an email.
- 4
Confirmed by email
The date goes out by email, automatically. With your calendar connected, Fynn can confirm for you.
- Planned
Phone calls
Connect your phone line and Fynn picks up, with a voice AI that knows your business.
- Planned
Reads photos
If you allow it, Fynn looks at the photos customers send and answers with what it sees.
What Fynn leaves to you
Fynn answers only from your own content. Whatever only you can decide stays with you, so nothing is ever promised in your name.
Dates and prices
Fynn never promises an arrival time or a price without you. He offers dates only from the free times in your connected calendar, and by default you confirm each one with 1 tap.Quotes
Fynn never prices a quote. He collects everything you need to write one, and with Lexware Office connected he puts the request into a quote draft for you to price.Emergency calls
Fynn shares your emergency number, but the emergency itself always goes to you or the emergency services.
Your channels
Every message lands in one inbox, and Fynn answers on each channel you connect.
WhatsApp
Works through the WhatsApp Business Platform, not the free WhatsApp Business app. Meta bills its fees to you directly, with no markup from us. Fynn answers voice messages too.
Email
Forward your address to Deskwoot on any plan, and customers keep writing to it. From the Startup plan, connect your mailbox and reply from your own address.
Website chat
A small code on your website, with guides for WordPress and Shopify. No website? Share your chat's own link, for example in your email signature.
Lexware Office
Your customer's invoices and quotes show next to the chat. Fynn can answer "is my invoice paid?" and turn quote requests into drafts without prices. Needs Lexware Office XL. Connecting works on every plan, and what Fynn does with it comes with every paid plan.
Up and running in a few steps
Deskwoot walks you through the setup step by step, with the questions and channels of your industry.
1. Fynn reads your website
Fynn reads the public pages of your website and writes a short summary of your business. You check it and choose how Fynn sounds.2. Check the answers
You go through the typical questions of your industry and fill the gaps your website leaves open.3. Try Fynn out
You ask Fynn the questions your customers ask and see how it answers before anyone else does.4. Connect WhatsApp
You connect your WhatsApp Business number, so WhatsApp messages land in your inbox and Fynn can answer them.5. Connect your email
Customers keep writing to the address they know, and every email lands in your inbox.6. Chat on your website
You add a small code to your website once, or share your chat link if you have no website.7. Invite your team
You invite the people who answer customers with you. Each person sets up their own login.
What it costs
Try everything free for 7 days, no credit card. One extra customer a month pays for it. After the trial, Fynn comes with the Startup plan at $3.20 per agent per month, billed annually. It includes 50 AI conversations a month for the whole workspace, and each further one costs $0.07.
Example: a business with 3 people pays $9.60 a month on Startup, billed annually.
Not ready yet? The free Hacker plan stays open to you, without Fynn.
Data protection
The app and its database run in EU data centers (Netherlands). You sign the data processing agreement under Art. 28 GDPR right in the dashboard. For Fynn's answers, conversations go to our AI provider Anthropic, which does not train its models on them. AssemblyAI transcribes WhatsApp and Telegram voice messages on its EU servers and does not train on them either. Some providers process data outside the EEA, for example to send email and push notifications. The DPA lists each one with its region.
Common questions
As respostas curtas estão aqui. Para qualquer outra coisa, pergunte ao Fynn abaixo.
What is the best AI for tradesmen?
The one that answers where your customers write: WhatsApp, email and your website. Fynn replies in seconds from your own content and hands you complete job requests. Phone calls are on our roadmap.
Can I keep using my WhatsApp number on my phone?
Not at the same time. Deskwoot connects your number through Meta's WhatsApp Business Platform. The WhatsApp Business app doesn't work in the shared inbox. On the go, you answer in the Deskwoot app for iPhone and Android instead.
Does Fynn see my customers' photos?
Not yet. You see the photos customers send in the conversation. On our roadmap: Fynn looks at photos too, if you allow it.
Does Fynn quote prices or confirm dates?
Fynn names prices only if they're on your website or in your documents, and offers dates only from your calendar. Connect Outlook (Microsoft 365 and Outlook.com), and Fynn offers free times, for example for a visit before you quote. Google Calendar is coming soon. You confirm with 1 tap or let Fynn book it. Without a calendar, you set the date and Fynn prepares everything.
Will AI replace tradesmen?
No. Fynn does no work on site, and price and date stay your call. It answers the questions you get every day and collects the details you need for a quote.
Can Fynn answer phone calls?
Not yet. Fynn answers written messages on every Deskwoot channel and voice messages on WhatsApp and Telegram. Phone calls with a voice AI are planned.
Does Fynn work with Lexware Office?
Yes, with Lexware Office XL. Your team sees each customer's invoices and quotes next to the chat. If you switch it on, Fynn tells a customer whether an invoice is paid once they give its number and the postal code on it, and turns quote requests into drafts in Lexware, without prices.
How much does it cost?
From $3.20 per agent per month on the Startup plan, billed annually. Your workspace gets 50 AI conversations a month, then $0.07 each from a prepaid balance. Try it free for 7 days, no credit card needed.
Other industries
All industriesFurther reading
WhatsApp Business for customer support
Setup and good habits for answering customers on WhatsApp.
WhatsApp Business with several employees
What works when more than one person answers on WhatsApp, and what does not.
The complete guide to AI customer support
What an AI assistant can take over in customer service, and where people stay.
